ASU Prep Service Desk

Screenshots on a Chromebook Steps Screenshots Press these two buttons at the same time. The second button mention...

Live Chat: For quick questions, Live Chat is available Monday through Friday, 8:00 AM to 4:30 PM (Arizona time, excluding holidays). You don’t need to be lo...

ASURITE ID As part of the ASU community, your ASURITE Account (The Arizona State University Rational Information Technology Environment) identification is...

Troubleshooting: Access & Loading Issues Follow the steps below in order. Most issues are resolved within the first few steps.  Before Yo...

To help protect student accounts and personal information, ASU Prep has updated password requirements for students in grades 4–12. What Changed? Beg...